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How to Find Buyers

The most important thing for any business, is finding a customer or a buyer for your product. The way businesses survive is by making products or services that customers want to buy. This is the reason that so many businesses focus on the customer or the buyer experience. A lot of small businesses and international [...]

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How to Do a Video Call - Webcam

How to Do a Video Call

Wondering about how to do a video call? You’re not alone. Communications technology has advanced to make global trade and international business easier than ever.  Email, instant messaging, smart phones, laptops, webcams, free video-calling, and tablets have enabled business to be conducted from wherever and whenever. So much technology, yet so little knowledge about how [...]

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Top 5 Shipping Companies

Yesterday I did an article on the best ways of doing international money transfer, so today I felt it would be a good idea to list top 5 shipping companies that are the best shipping providers for businesses. Every business has different shipping needs, especially since their are so many different kinds of cargo to ship. [...]

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Impact of Technology on Business

There has been a steady revolution in business affairs over the past few decades, what began in one sector of the business world is starting to affect all the other parts as well. If you are in the Media industry, you have already noticed what are the effects of this new revolution. Before high-speed internet [...]

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Future of the Internet

What is the future of the Internet for businesses both large and small? While one can only speculate today, I recently came across an interesting article, on an ongoing trend that I felt business owners should be aware of as it pertains to the future of the Internet. The article was titled “World Must Prepare for [...]

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Making Sense of China - Nighttime in Shanghai

Culture Plays A Vital Role For Doing Business In China

You’ve found a factory in China, and before ordering your product and booking inspections, you are taking the intelligent step to visit personally to ensure that your factory is acceptable and its quality control standards are up to snuff. Great! But do you know enough of the basics of the culture to interact with the native Chinese without being too disoriented?

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Factory - Sourcing in Asia & Avoiding Middlemen

Sourcing from Asia & Avoiding Middlemen

Editor’s note: Today’s post is written by David Fisher of Asia Quality Focus, an inspection and auditing firm focusing on Asia.  Sourcing from Asia, whether it be China, India, Bangladesh or Southeast Asia, has become a necessary step for most companies to offer competitive prices. While many companies with serious resources can put money into [...]

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Business Learning - How to Get Customers With Seminars, Speaking, and Word-of-Mouth - Business People Handing Papers to Each Other

Public Speaking Seminars

I’m sure you’ve hit the old roadblock–how can you get business and gain customers without a huge budget to spend on advertising? Simple, just speak up. Teach something to people. Nothing elevates you in the eyes of potential customers like being a source of information–of value–for them. If you write the book on your business [...]

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Call Center Agent - Save Money and Boost Service with a Hosted Contact Center

Hosted Contact Center

Every business wants to beat the competition. It’s necessary not just for survival, but for leadership. There’s also nothing quite like the pride that comes from seeing the business you’ve started grow and thrive. For small businesses everywhere, there’s no understating the impact that small business has on people’s lives. For example, according to the [...]

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Question - Are Expectations for Customer Service Getting Higher?

Expectations of a Customer

Here’s a simple question I’m curious about answering: Are expectations for customer service getting higher? It certainly seems like people are much more demanding when it comes to customer service in present times. Customers expect to have complementary items, surprise upgrades, and things done 2 seconds ago. They expect something beyond satisfaction–they expect delight. Perhaps [...]

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