Running a sales team in today’s technologically advanced world makes things much easier than it used to be. Things that used to take hours can be done in seconds. This has the potential to make your sales team much more efficient overall. If you are running a sales team, here are five of the best cloud-based tools that you should definitely take a look at.
1. Zoho CRM
Zoho CRM is a platform for managing customer relations that makes life easier for sales teams in almost any industry. It is inexpensive and has a robust collection of tools that every sales team needs as well as plug-in capabilities for integrating third-party features like online credit card processing and managing email campaigns. With this application, your team can also access customer information on the go from any computer. They also have a downloadable app available for smartphones and tablets. This way, every time someone on your team communicates with a customer, it can be logged and tracked.
Square is another well-known application that you may want to utilize with your sales team. With this app, your sales reps can process credit card orders while on the go. With Square you can get card readers that integrate with your sales staff’s smartphones and tablets. This way, when they close a sale, they can scan the credit card right then and there. They can also enter the credit card information manually into the touch screen interface. Then a receipt can be emailed to the customer.
3. Google Apps for business
Google Apps for Business is a suite of software products that are hosted in the cloud, and can make your life a lot productive. Instead of paying for access to programs like Microsoft Word and Microsoft Excel, you can get the same functionality for free. With Google Apps, multiple individuals can work on the same documents without any trouble. They also have smartphone apps available so that you can pull up these documents while on the go.
Expensify is a very cool application that makes it possible for your sales teams to get reimbursed for the expenses that they incur while making sales. If you have a reimbursement program for your sales staff, then Expensify is a must. They can keep it on their smartphone and then enter an expense and a receipt when a cost is incurred. This information can be automatically transferred to your main business account and compiled in an easy-to-read format. You can even reimburse your sales staff through the application as fast as you want. This is much easier than trying to keep manual records of all of these expenses that your staff is going to incur.
Basecamp is a nice project management application that you may want to implement with your sales team. With Basecamp, everyone can stay up-to-date with the projects that are going on in your business. If you need to update someone on a project that you’re working on, you can just put a note in Basecamp. Then the associated parties will be able to see the information easily. Basecamp also has a smartphone app that is available on iPhone and Android OS as well as host of apps, add-ons and integrations for everything from invoicing and accounting to issue tracking.
About the author
Zoe Maldonado is a freelance writer and blogger for TechBreach who enjoys writing about all things mobile and electronic and spending time with her very active twin boys.